MemoHoney Official Website › Contact
ContactContact MemoHoney Support: two desks, and which one you need
Tracking, changes and refunds go to the order desk. Everything about these pages goes to the website desk.
The split is not bureaucracy: the website address genuinely cannot see an order, so a refund request sent there has to be forwarded and loses days. The order desk is +1 (302) 200-3480.
Five minutes of reading this page saves most people a week of waiting.
The two MemoHoney desks
Tracking and refunds
+1 (302) 200-3480
contact@customercs.com
Order status, tracking, a changed address, a cancelled order, and every refund. Have the order ID from the order email ready, because that is the first thing they will ask for.
The pages on this website
contact@Memohoneye.com
Mon–Fri 9:00am–5:00pm ET
Corrections to anything written here, a source that looks wrong, a privacy question, or a press enquiry. Corrections go onto the page itself and move the review date forward.
| Order support | +1 (302) 200-3480 · contact@customercs.com |
| Website desk | contact@Memohoneye.com · Mon–Fri 9:00am–5:00pm ET |
| Office | 4 Times Square, Floor 22, New York, NY 10036, USA |
| Returns | 280 Park Avenue, Floor 19, New York, NY 10017, USA |
| Trading name | Memohoneye, American MemoHoney authorized shop |
Returns go to the returns address, and only after a return authorisation has been issued.
Ask about a MemoHoney order
Report a correction on the MemoHoney website
Corrections are welcome and they are acted on. If a figure on this site does not match the bottle in your hand, the bottle is right and this website is wrong, and the page gets fixed.
Or write directly to contact@Memohoneye.com. Every correction that lands changes the page it belongs to and moves the last-reviewed date forward, which is currently September 2026.
What this MemoHoney desk cannot do
- It cannot look up a card. Payment is taken on the seller’s checkout and card details never touch this website.
- It cannot see an order from the website address. That is what the order desk is for.
- It cannot give medical advice, and would be wrong to try. A question about an interaction with a prescription belongs with the prescriber or a pharmacist.
- It cannot confirm a bottle it did not ship. A marketplace purchase has an unknown supply chain and this desk has no record of it.
- It cannot tell you how many milligrams are in a capsule, because the label prints no figures and this desk does not estimate.
Contacting MemoHoney: frequently asked questions
Which MemoHoney desk handles refunds?
The order desk, on +1 (302) 200-3480 or at contact@customercs.com. It is the only route that can see an order, and therefore the only one that can start a refund.
What does the MemoHoney website address do?
contact@Memohoneye.com reaches the people who write these pages. Typos, corrections, privacy questions and press. It cannot see orders and cannot move a parcel.
Can I email about a MemoHoney parcel?
Email the order desk rather than the website address. Better still, use the tracking number in the order email first, because it is the same information the desk would read out to you.
What are the MemoHoney contact hours?
The website desk answers Mon–Fri 9:00am–5:00pm ET. The order desk publishes its own hours in the order email.
Order MemoHoney with a phone number on every page
+1 (302) 200-3480 handles tracking and refunds. It is printed in the footer of every page on this website, before an order rather than after one.
From $158 for two bottles to $294 for six, with 60 days on all three
Choose A MemoHoney PackSwallowed whole, one a day, 30 to a bottle. Batch MEM-26/ME-8729, shipped from the United States.