MemoHoney Official Website › Contact

Contact

Contact MemoHoney Support: two desks, and which one you need

Tracking, changes and refunds go to the order desk. Everything about these pages goes to the website desk.

The split is not bureaucracy: the website address genuinely cannot see an order, so a refund request sent there has to be forwarded and loses days. The order desk is +1 (302) 200-3480.

Five minutes of reading this page saves most people a week of waiting.

The routes

The two MemoHoney desks

Tracking and refunds

+1 (302) 200-3480
contact@customercs.com

Order status, tracking, a changed address, a cancelled order, and every refund. Have the order ID from the order email ready, because that is the first thing they will ask for.

The pages on this website

contact@Memohoneye.com
Mon–Fri 9:00am–5:00pm ET

Corrections to anything written here, a source that looks wrong, a privacy question, or a press enquiry. Corrections go onto the page itself and move the review date forward.

Order support+1 (302) 200-3480 · contact@customercs.com
Website deskcontact@Memohoneye.com · Mon–Fri 9:00am–5:00pm ET
Office4 Times Square, Floor 22, New York, NY 10036, USA
Returns280 Park Avenue, Floor 19, New York, NY 10017, USA
Trading nameMemohoneye, American MemoHoney authorized shop

Returns go to the returns address, and only after a return authorisation has been issued.

Write to us

Ask about a MemoHoney order

Use the address the order was placed with, or the desk cannot match it.
It is at the top of the order email.

Anything about an order is faster on +1 (302) 200-3480. This form reaches the website desk, which cannot see orders.

Corrections

Report a correction on the MemoHoney website

Corrections are welcome and they are acted on. If a figure on this site does not match the bottle in your hand, the bottle is right and this website is wrong, and the page gets fixed.

A quote from the page and what it should say is the most useful form.

Or write directly to contact@Memohoneye.com. Every correction that lands changes the page it belongs to and moves the last-reviewed date forward, which is currently September 2026.

The boundary

What this MemoHoney desk cannot do

  • It cannot look up a card. Payment is taken on the seller’s checkout and card details never touch this website.
  • It cannot see an order from the website address. That is what the order desk is for.
  • It cannot give medical advice, and would be wrong to try. A question about an interaction with a prescription belongs with the prescriber or a pharmacist.
  • It cannot confirm a bottle it did not ship. A marketplace purchase has an unknown supply chain and this desk has no record of it.
  • It cannot tell you how many milligrams are in a capsule, because the label prints no figures and this desk does not estimate.
Questions

Contacting MemoHoney: frequently asked questions

Which MemoHoney desk handles refunds?

The order desk, on +1 (302) 200-3480 or at contact@customercs.com. It is the only route that can see an order, and therefore the only one that can start a refund.

What does the MemoHoney website address do?

contact@Memohoneye.com reaches the people who write these pages. Typos, corrections, privacy questions and press. It cannot see orders and cannot move a parcel.

Can I email about a MemoHoney parcel?

Email the order desk rather than the website address. Better still, use the tracking number in the order email first, because it is the same information the desk would read out to you.

What are the MemoHoney contact hours?

The website desk answers Mon–Fri 9:00am–5:00pm ET. The order desk publishes its own hours in the order email.

MemoHoney bottles, front label, 30 capsules

Order MemoHoney with a phone number on every page

+1 (302) 200-3480 handles tracking and refunds. It is printed in the footer of every page on this website, before an order rather than after one.

From $158 for two bottles to $294 for six, with 60 days on all three

Choose A MemoHoney Pack

Swallowed whole, one a day, 30 to a bottle. Batch MEM-26/ME-8729, shipped from the United States.

The window behind every pack

Long enough to run the test, and to stop if the answer is no

The wait described on this desk is four to eight weeks. The window is 60 days from the date of purchase, opened bottles included, with thirty days of use asked for before a claim. Those three numbers fit together, which is the only reason a guarantee in this category is worth anything. The route is a phone call with an order ID, set out step by step on the refund policy page.

Open The MemoHoney Checkout

Batch MEM-26/ME-8729 · $49 a bottle at six · the conditions, in full

The MemoHoney six-bottle pack, front labels showing
One capsule a day, 30 to a bottle Six bottles works out at $49 each, and you have 60 days to change your mind
Choose A Pack